Privacy Policy

Elistz Limited's website, elistz.com (the "Site"), welcomes you. We value your privacy and are committed to safeguarding your personal data. Read this Privacy Policy for more information.

This Privacy Policy outlines how we collect, use, and disclose your personal information (under certain conditions). This Privacy Policy also highlights the security measures we've put in place to protect your personal data. Finally, our Privacy Policy describes your choices for how your personal information is collected, used, and disclosed. You accept the practices outlined in this Policy by visiting the Site directly or through a third-party website.

We value your privacy and consider data protection to be a matter of trust. As a result, we will only use your name and any other personally identifiable information in accordance with this Privacy Policy. We will only gather information if it is essential and relevant to our business relationships with you.

We will only store your information for as long as we are required by law to do so or as long as it is necessary for the purposes for which it was acquired.

You can browse the Site without providing any personal information. You remain anonymous during your visit to the Site, and we will never be able to identify you unless you have an account on the Site and log in using your user name and password.

1. Data that we collect

If you want to order a product from us on the Site, we may gather several pieces of information from you.

We collect, store, and handle your personal information in order to complete your purchase on the Site and any subsequent claims, as well as to provide you with our services. Your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, credit card details, or bank account data are all examples of personal information that we may collect.

We'll use the information you give us to process your orders and provide you with the services and information available on our website that you've requested. Furthermore, we will use the information you provide to: administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of our website pages and customize them for users; identify visitors to our website; conduct demographic research on our users; send you information we think you might find useful or that you have requested from us. We may contact you by email with information about other products and services if you give us your permission. You can opt out at any time if you do not want to receive marketing communications from us.

In order to provide the goods to you, we may share your name and address with a third party (for example to our courier or supplier). You must only submit to us truthful and non-misleading Site information, and you must keep it up to date and notify us of any changes.

Your actual order information may be saved with us, however they cannot be retrieved directly by us due to security concerns. You can, however, retrieve this information by login into your Site account. You can manage your address details, bank details (for refund purposes), and any newsletter subscriptions you may have subscribed to by viewing the details of your orders that have been completed, those that are open, and those that are about to be delivered. You agree to keep the personal access data private and not to share it with unauthorized third parties. We cannot be held liable for password usage unless the misuse is our fault.

Other uses of your Personal Information

Your personal data may be used for market research and opinion polls. Your information will be kept private and used solely for statistical reasons. At any moment, you can choose to opt out. Any responses you provide to surveys or opinion polls will not be shared with third parties. If you want to participate in competitions, you'll need to provide your email address. Your survey responses are kept separate from your email address.

We may also send you information about us, the Site, our other websites, our products, sales promotions, newsletters, and anything else related to our group of companies or our business partners. Please click the 'unsubscribe' link in any email we send you if you do not want to receive any of the additional information specified in this paragraph (or any part of it). We will stop sending you information as requested within 7 working days of receiving your instruction (days that are neither I a Sunday, nor (ii) a public holiday anywhere in Bangladesh). If there is any ambiguity in your instructions, we will contact you for clarification.

We may also anonymize data about Site users in general and use it for a variety of purposes, such as determining the general location of users and their use of certain aspects of the Site or a link contained in an email sent to those who have signed up to receive them, and providing that anonymized data to third parties such as publishers. The anonymized data, on the other hand, will not be able to identify you.

Competitions

We use the information to contact winners and promote our offers in each competition we run. Where applicable, extra information can be found in the competition's participation terms.

Third Parties and Links

Your information may be shared with other companies in our group. We may also share your information with our agents and subcontractors to assist us with any of the data purposes described in our Privacy Policy. We may, for example, utilize third parties to assist us in delivering items to you, collecting payments from you, analyzing data, and providing marketing or customer service assistance.

For the sake of fraud prevention and credit risk reduction, we may share information with third parties. If we sell our company or a portion of it, we may transfer our databases holding your personal information. We will NOT sell or disclose your personal data to third parties without your explicit consent, unless it is necessary for the purposes set forth in this Privacy Policy or we are forced to do so by law. The Site may contain third-party advertising, as well as connections to other websites or frames of other websites. Please be aware that we are not responsible for the privacy practices or content of any third parties or other sites, nor for any third parties to whom we disclose your personal information in accordance with our Privacy Policy.

2. Cookies

Acceptance of cookies is not required in order to use the Site. However, we would like to note out that using the Site's 'basket' functionality and ordering is only possible with cookies enabled. Cookies are small text files that your Internet browser saves on your computer's hard disk to identify your computer to our server as a unique user when you visit certain sites on the Site. Cookies can be used to recognize your IP address, saving you time when on the Site or attempting to enter it. We only use cookies to make it easier for you to use the Site (for example, to remember who you are so you may change your shopping cart without having to re-enter your email address), not to collect or use any other information about you (for example targeted advertising). You can enable your browser to reject cookies, but this will limit your ability to access the Site. Please accept our assurance that the cookies we use do not include any personal or private information and are virus-free. If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

3. Security

We've put in place suitable technical and security measures to keep your information safe from unauthorized or unlawful access, as well as accidental loss, destruction, or damage. We store your personal information on a secure server when we gather data through the Site. Our servers are equipped with firewalls. We may occasionally request verification of identity before disclosing personal information to you due to our security processes. It is your responsibility to keep your password and computer safe from unauthorized access.

4. Your rights

You have the right to seek access to any personal data we may possess or process about you if you are worried about it. You have the right to request that any mistakes in your data be corrected at no cost to you. You have the right to ask us to stop using your personal information for direct marketing purposes at any time.